Russell Fairless

Profile: I am a full-time author, copy-editor and proofreader, with experience in technical writing, documentation consultancy, and training. I am British, and a native English speaker. My background is in teaching, in English as a foreign language, and in IT, quality and business process consultancy.

Qualifications: (Apologies for all the acronyms, but this section illustrates something of my background)
BA(Hons) Geography, University of Durham; Post Graduate Certificate in Education (PGCE); RSA Certificate in Teaching English as a Foreign Language (TEFL); ISO 9001 / TickIT auditor; certificates in PRINCE project management and IT Service Management.

Experience: I have many years’ business experience, particularly in the analysis, design, documentation, implementation, audit and improvement of processes and management systems. I am familiar with many quality methods and standards, and with the change management and training issues around their introduction. I have experience of safety management and security management systems, and I obtained higher security clearance for a recent Government client.

Skills: On-screen copy-editing & proofreading; office productivity tools (MS-Word, MS-Excel, MS-PowerPoint); some web development.

Subjects: Information & communications technology (ICT); business processes; quality management systems (QMS); associated British and International standards.

 

Other Associates

If my workload requires it, I may use other, suitably qualified and experienced Associates to help. They will always be identified to you by name, before starting work.